Careers

Great Place to Work Certified - Snuggle Bugz

Snuggle Bugz is one of Canada's largest baby stores, with an online presence at www.snugglebugz.ca and 9 retail stores. We offer parents an amazing selection of mid to high end baby furniture, gear and accessories. We strive to provide the best service, products and customer experiences in the industry. We are looking for driven and energetic employees to join our family spirited team.

Snuggle Bugz is proud to be certified as a Great Place to Work® after a thorough and independent analysis conducted by Great Place to Work® Institute Canada. This certification is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience.

Why Work at Snuggle Bugz?

  • Full Benefits Snuggle Bugz values your need to take care of yourself. We love our people and take care of them by offering a comprehensive benefit plan.
  • Paid Vacation Snuggle Bugz values your need to get away and spend time with your friends and family. We love our people and offer paid vacation time.
  • Discounts Snuggle Bugz values your need to purchase products for either yourself or your friend and family. We love our people and offer employee discounts on our products. 
  • BBQ’s and Events Snuggle Bugz values your need to work hard but play hard too. We love our people and host regular Employee events to ensure we can play as a team. 
  • Growth Opportunities Snuggle Bugz values your need to grow. We love our people and are so excited when we can leverage internal talent for promotions and upward movement.
  • Family First Snuggle Bugz values you and your family. We love our people and provide flexible work solutions that suit your needs
  • Inspiring All Hands Meetings Snuggle Bugz values your need to be in the know. We love our people and host an All hands meeting once per month. We share upcoming events, notable changes and everything Snuggle Bugz.
  • Commitment to Excellence Snuggle Bugz values your need for recognition. We love our people and encourage employees to participate in our Commitment to Excellence Recognition Program. Winners of the program can walk away with prizes such as gift certificates, days off, lunch with Ben or a team lunch.

We encourage you to check out our open opportunities and check back next week too as there are always new things popping up as we grow our footprint across Canada.

Sr. Retail Sales Advisor

Location

North York

They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion for building meaningful relationships with our friends.
A Sr. Retail Sales Advisor is a leader on our sales floor. They are comfortable leading the store team to achieving daily KPI targets and executing expected store tasks. They are responsible for opening/closing a store and will, at times, be a lead decision maker in the store. They are energetic, upbeat, and Friend oriented. They have strong interpersonal skills and possess the ability to empathize with our Friends. They are willing and excited to retain extensive product information and regulations associated with the industry.

Responsibilities
  • Customer Service in person & over the phone
  • POS Transactions for Friends (sales, inventory look ups, placing special orders)
  • Product expert: Assist Friends in finding the best product to meet their needs
  • Receiving store shipments and Stock Replenishment
  • Maintaining cleanliness of the store & Friend Areas (bathrooms, kitchen area, sales floor, displays, backrooms)
  • Assist with the merchandising & store promotional signage
  • Setting daily game plan with a team of associates to reach daily KPIs and complete daily tasks
  • Opening/Closing the store

Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Requirements:
  • Customer Service experience (Min 2 years)
  • Proven Leadership experience (Min 1 year)
  • Charismatic, energetic person
  • Great Communicator (expected to communicate with Friends, Peers & Managers)
  • Proven history of working with a team & taking on a leadership role
  • Ability to be on their feet for 6 to 8-hour shifts
  • Ability to lift and/or move 50 lbs
  • Self-Starter – ability to understand and execute tasks with minimal supervision
  • Min of 2 years of cash handling experience
  • Comfort with Point of Sale (POS)
  • Comfort & Understanding of email programs
  • Comfort & Awareness of Social Media channels (Facebook, Instagram, etc.)

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to Retail Store Manager

Hours Part Time: Minimum availability 15 to 20 hours/week with ability to work evenings and weekends

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Warehouse Supervisor

Parenting is hard, and everyone wants the best for their children. That’s where we come in! At Snuggle Bugz, we look to instill confidence in parents navigating the early stages of Parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to jump in and provide leadership to our Distribution Centre team.
To be considered for the Warehouse Supervisor position, the successful candidate will have 3+ years of experience supervising the daily operations of a Distribution Centre environment. Snuggle Bugz is searching for a candidate that understands the importance the Distribution Centre has on customer service and is able to ensure that all product movement is effective and efficient. The candidate will fully understand and have experience in receiving, warehousing and shipping. He/she will be a team-player, have experience managing people, and like to work in a dynamic fast-paced environment with fun people and an amazing company!

Responsibilities
  • Supervision of all Distribution Centre staff in conjunction with the leads.
  • Ensure that goals, schedules and deadlines that are set by management are accomplished
  • Communicate and implement change as directed to Distribution Centre staff
  • Continually work with your team to improve the efficiencies of the warehouse.
  • Coordinate & ensure Distribution Centre cleanliness and housekeeping are kept up to standards.
  • Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behaviour.
  • Ensure the Distribution Centre staff are working within the Snuggle Bugz policies & procedures
  • Ensure compliance with JHSC procedures and practices.
  • Manage inventory accuracy; monitoring of daily Distribution Centre activities, participating in counts and supporting appropriate product placement and storage.
  • Ensure all resources are utilized efficiently.Ensure all resources are utilized efficiently.
  • Accurately track employee timesheets, vacation and sick leave
  • Recruit, develop, and retain a top performing team
  • Participate in the daily operations of the Distribution Centre including receiving, shipping, picking and any other daily tasks performed by the warehouse.
  • Any other activities or duties as assigned by management

Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Qualifications:
  • Minimum of 3+ years’ experience supervising a warehouse
  • Previous experience managing people and recruiting top talent
  • Strong technical aptitude, very comfortable with computers; excel proficiency, data Skills
  • Takes pride in running a clean, well-organized and efficient warehouse
  • Ability to work well under pressure in a fast-paced environment
  • Physically fit, with initiative to take a hands-on approach, work alongside their team
  • Proven ability to drive metrics improvements with staff via measurements and scorecards

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to Director of Operations

Hours Full Time Salary, 40+ hrs per week, M-F, some evenings and weekends may be required.

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Distribution Centre Associate

Parenting is hard, and everyone wants the best for their children. That’s where we come in! At Snuggle Bugz, we look to instill confidence in parents navigating the early stages of Parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to provide support in our Distribution Centre.
A full-time week-day position, involving infrequent weekend work. The successful candidate will be good with numbers and organization, have a flexible schedule, be able to lift 50 pounds and have a sense of urgency about them! The combination of receiving, picking and shipping means that quick turnarounds are the rule, not the exception. This is an entry level position that presents an opportunity to get in on the ground floor and grow with our organization.

Responsibilities
  • Putting product away in the accurate BIN location
  • Pulling / Picking inventory from BIN locations for orders and store transfers
  • Restocking shelves from overflow inventory locations and consolidating items when necessary
  • Maintain a safe and clean work environment by keeping shelves, pallet area, and workstations neat
  • Perform inventory control procedures including assigned cycle counting
  • Communicate and cooperate with supervisors and coworkers
  • Other duties as assigned

Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Requirements:
  • Good organization and time management skills
  • Hard working with a desire to see a job done to completion
  • Ability to lift heavy objects (50 lbs+)
  • Previous experience as a warehouse worker an asset

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to Distribution Centre Supervisor

Hours Full Time Hourly, Monday to Friday 7:00am-3:30pm

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Retail Sales Advisor

Location

Burlington
North York

They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion for building meaningful relationships with our friends.
A Retail Sales Advisor is energetic, upbeat, and Friend oriented. They have strong interpersonal skills and possess the ability to empathize with our Friends. They are willing and excited to retain extensive product information and regulations associated with the industry.

Responsibilities
  • Customer Service in person & over the phone
  • POS Transactions for Friends (sales, inventory look ups, placing special orders)
  • Product expert: Assist Friends in finding the best product to meet their needs
  • Receiving store shipments and Stock Replenishment
  • Maintaining cleanliness of the store & Friend Areas (bathrooms, kitchen area, sales floor, displays, backrooms)
  • Assist with the merchandising & store promotional signage

Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Requirements:
  • Charismatic, energetic person
  • Great Communicator (expected to communicate with Friends, Peers & Managers)
  • Proven history of working within a team environment
  • Ability to be on their feet for 6 to 8-hour shifts
  • Ability to lift and/or move 50 lbs
  • Self-Starter – ability to understand and execute tasks with minimal supervision
  • Comfort with cash handling
  • Comfort with Point of Sale (POS)
  • Comfort & understanding of email programs
  • Comfort & awareness of Social Media channels (Facebook, Instagram, etc.)

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to Retail Store Manager

Hours Part Time: Minimum availability 15 to 20 hours/week with ability to work evenings and weekends

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Operations Manager

Parenting is hard, and everyone wants the best for their children. That’s where we come in! At Snuggle Bugz, we look to instill confidence in parents navigating the early stages of Parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to jump in and provide leadership to our Distribution Centre team.
To be considered for the Operations Manager position, the successful candidate will have 3+ years of experience managing the daily operations of a Distribution Centre environment and/or operational processes. Snuggle Bugz is searching for a candidate that understands the importance that Operations and the Distribution Centre has on customer service and is able to ensure that all product movement is effective and efficient. The candidate will fully understand and have experience in receiving, warehousing and shipping and running daily operations. He/she will be a team-player, have experience managing people, and like to work in a dynamic fast-paced environment with fun people and an amazing company!

Responsibilities
  • Management of Distribution Centre Supervisor(s) and team members, and Logistics Specialist
  • Ensure that goals, schedules and deadlines that are set by management are accomplished
  • Communicate and implement change as directed to Distribution Centre staff
  • Continually work with your team to improve the efficiencies of the distribution center and operational processes
  • Coordinate & ensure Distribution Centre cleanliness and housekeeping are kept up to standards.
  • Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behaviour
  • Ensure the Distribution Centre staff are working within the Snuggle Bugz policies & procedures
  • Ensure compliance with JHSC procedures and practices.
  • Manage inventory accuracy; monitoring of daily Distribution Centre activities, participating in counts and supporting appropriate product placement and storage.
  • Ensure all resources are utilized efficiently.
  • Accurately track employee timesheets, vacation and sick leave
  • Recruit, develop, and retain a top performing team
  • Participate in the daily operations of the Distribution Centre including receiving, shipping, picking and any other daily tasks performed by the warehouse
  • Execute operating plans to achieve high levels of profitability and to promote company initiatives
  • Assist Director of Finance and Operations with strategic planning
  • Effectively lead Distribution Center team to ensure efficient movement of inventory/product, review and improve processes and resolve identified operational problems
  • Maintain and enforce Health & Safety Policies across the organization
  • Coordinate with Director of Finance and Operations and Talent and Culture on administration of discipline policies and Talent issues
  • Any other activities or duties as assigned by management
Qualifications:
  • Minimum of 3+ years’ experience managing a distribution centre and/or operational processes
  • Previous experience managing people and recruiting top talent
  • Strong technical aptitude, very comfortable with computers; excel proficiency, data skills
  • Takes pride in running a clean, well-organized and efficient warehouse
  • Ability to work well under pressure in a fast-paced environment
  • Physically fit, with initiative to take a hands-on approach, work alongside their team
  • Proven ability to drive metrics improvements with staff via measurements and scorecards
Required Skills:
  • Communication: Ability to effectively communicate verbally and in writing to various levels within the organization.
  • Teamwork: Ability to work effectively in a team environment.
  • Problem Solving: Ability to troubleshoot, identify the root cause of, and develop and implement effective solutions to problems.
  • Project Management: Ability to develop, communicate and implement project management plans. Ability to manage several projects simultaneously.

Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to Director of Finance and Operations

Hours Full Time Salary, 40 hrs per week, M-F, some evenings and weekends may be required.

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

PM Distribution Centre Supervisor

Parenting is hard, and everyone wants the best for their children. That’s where we come in! At Snuggle Bugz, we look to instill confidence in parents navigating the early stages of Parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to jump in and provide leadership to our PM Distribution Centre team.
To be considered for the PM Distribution Centre Supervisor position, the successful candidate must have 3+ years overseeing the daily operations of a distribution centre environment. Snuggle Bugz is searching for a candidate that understands the importance the Distribution Centre has on overall supply chain efficiency and servicing the end customer. The successful candidate will be able to ensure that all process and product movement is effective and efficient. The candidate will fully understand and have experience in receiving, warehousing and shipping. He/she will be a team player, have experience managing people and like to work in a dynamic fast-paced environment with a fun, diverse team and for an amazing company!

Responsibilities
  • Supervision of all Distribution Centre staff
  • Ensure that goals, schedules and deadlines that are set by the organization are met
  • Communicate and implement change as directed to PM distribution centre team members
  • Seek continuous improvement in all operations
  • Facilitate cross-training for all PM team members and ensure training is completed within scheduled timelines
  • Ensure teams have coverage and knowledge to operate on shifts where Supervisor is not present
  • Coordinate and ensure that all DC housekeeping and cleanliness standards are met
  • Provide strong leadership by clearly communicating expectations and leading by example
  • Ensure the DC environment is one that values health and safety standards and practices including JHSC recommendations
  • Oversight and accountability for: inventory accuracy, appropriate product placement, transfer picking and preparation, storage and accessibility, participation in cycle counts and annual inventory, monitoring of daily DC activities.
  • Tracking of PM team member timesheets, vacation and sick leave
  • Recruit, develop and retain top talent for our DC Team
  • Annual performance appraisals for PM team members including goal setting
  • Fostering a nurturing and challenging work environment for all team members
  • When possible, work alongside PM team members in all areas of DC operations (receiving, shipping, picking, etc.)
  • Ensure all resources and equipment are utilized efficiently.

Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Requirements:
  • Minimum of 3 years' experience managing a warehouse/distribution facility
  • Previous experience managing/supervising people
  • Previous experience with recruiting, developing and retaining top talent
  • Takes pride in running a clean well organized and efficient warehouse
  • Technical aptitude and proficiency; previous experience utilizing ERP systems (or WMS)
  • Has strong technical aptitude and industry knowledge
  • Comfortable with computers; Proficient in Excel, Share point, and Outlook
  • Ability to work well under pressure and in a fast-paced environment
  • Physically fit with initiative to take hands-on approach and work alongside their team
  • Proven ability to drive team and facility improvement through use of metrics, scorecards and other measurements
  • Able to collect, compile, analyze and showcase data through excel reporting
  • Comfortable discussing expectations and PM team member performance in a tactful and respectful manner

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to Operations Manager

Hours Full-time Salary, Sunday - Thursday (1:30pm – 10:00 pm)

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Logistics Specialist

Parenting is hard, and everyone wants the best for their children. That’s where we come in! At Snuggle Bugz, we look to instill confidence in parents navigating the early stages of Parenthood. Currently, we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to provide support.

Our Logistics Specialist will be responsible for the day to day movement of inventory between retail stores and our main distribution centre. The position requires someone with attention to detail to ensure the correct products are being moved by someone with safe driving habits and a driving record to back it up. Our Logistics Specialist will also excel at regularly looking at product that is moving between the stores to see if there are any opportunities with the software and /or the performance of the inventory transfer processes.

Requirements:
  • A valid G license held for a minimum of 5 years, with a clean driving record
  • Ability to lift heavy objects (50 lbs+) and be on your feet all day
  • Previous experience with distribution centres is strongly preferred
  • Hands on entrepreneurial spirit and drive
  • Basic knowledge of Microsoft Office is required
Responsibilities:
  • Create, using company guidelines, picks of product to be recalled from stores to distribution centre
  • Diligently monitor and fulfil requests for supplies to be delivered to retail stores from retail support
  • Load and unload the company provided vehicle safely and efficiently
  • Assist the retail store in merchandising the product brought from the distribution centre
  • Locate product from the pick list in the retail store, package and load in company vehicle, ensuring the security of company property at all times
  • Upon return of product to distribution centre, scan product efficiently and accurately
  • Understand the distribution centre layout and be competent in understanding of the location system to accurately put product away after scanning
  • Comply with corporate policies at all times and obey traffic laws
  • Ensure proper maintenance of company vehicle
  • Other duties as may reasonably be assigned by management
Additional duties and responsibilities may be added or modified as required throughout the course of your employment 
If you meet the above qualifications, and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume. 

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.
Reports to: Director of Finance and Operations

Hours: Salaried position, 40 hrs per week, M-F, some evenings/weekends may be required occasional
If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca